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Reviews of Greywalls Hotel & Chez Roux 5 stars

Muirfield, Gullane, EH31 2EG, United Kingdom

#7 of 11 hotels in Gullane

Guests' Choice

Review score

Based on 375 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    9.0

  • Location

    9.5

  • Facilities

    8.3

  • Staff

    9.2

  • Value for money

    7.9

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 29 May 2024

    7.0
    Nice historic place
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Some things in the rooms need minor renovations, which are quick and inexpensive to do, so I'm surprised they haven't been fixed (e.g., a torn part of the window, a door that doesn't close properly letting corridor light into the room at night, peeling wallpaper, and moldy/dirty silicone in the bathroom). There were no vegan options for breakfast. A buffet would have been better; instead, there were only about four options to choose from, which had to be ordered from the staff. You also couldn't make your own coffee or tea and had to order those as well. Overall, I didn't appreciate the stuffy atmosphere of the place, but I understand that it's part of their philosophy.

    Beautiful garden and lovely historic building. The rooms were very clean, and the bed was comfortable. I felt safe during my stay. The service from the ladies was very nice, though the gentlemen were quite stiff in their manner, and there was a long wait for everything.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    Disappointing
    • Leisure trip
    • Couple
    • Large Cottage Double Room
    • Stayed 1 night
    • Submitted via mobile

    Refused to sit us at a table by the window when we requested it. Table was never occupied during our meal

    Good

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Cottage Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was remote from the main building (which we knew) and the pathway had lots of puddles and was muddy due to heavy rain which meant we had to walk on the wet grass to get to the restaurant. Room was rather chilly when we checked in but did warm up quickly once the heating was turned on. Breakfast was very disappointing as all the food we were served was cold and clearly not made to order.

    Lovely buildings,nice setting,and gardens. Excellent dinner at Chez Roux restaurant.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Perfect for quiet ,relaxing break with excellent food available.
    • Leisure trip
    • Couple
    • Large Main House Double
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Very relaxing. Superb gardens. Location perfect.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Cottage Double
    • Stayed 2 nights
    • Submitted via mobile

    Lack of any atmosphere, breakfast choice was average, no iron in room ( iron board was there!) , room was cold on arrival ( we had to manually switch on the heating and bathroom towel rail etc.

    Location and accommodation

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Perfect for luxury stay
    • Leisure trip
    • Solo traveller
    • Large Cottage Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Very upscale but worth the price. Excellent breakfast with view of Muirfield links

    Stayed in May 2024

  • Reviewed: 29 April 2024

    9.0
    So peaceful and relaxing. The location is wonderful.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    There were some small issues with the room which I shall be raising with the hotel direct.

    The breakfast was delicious. I am Coeliac and was catered for very well. All staff members were courteous and keen to help and assist. The atmosphere within the hotel was very good.

    Stayed in April 2024

  • Reviewed: 18 March 2024

    9.0
    Superb hotel - I will happily re-visit again soon
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    Nothing !

    Great location, lovely hotel and very friendly staff - happy to recommend.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    7.0
    Lovely stay
    • Leisure trip
    • Couple
    • Large Main House Double
    • Stayed 1 night

    I think the dinner was overpriced what it was, not the quality I would have expected from Chez Roux level. Also breakfast could have been better, I expected more options.

    The location is lovely, very close to the beautiful Gullane beach. The room was also beautiful, clean, the bed was very comfortable. I like the fact that the hotel was small and intimate, full of history. The gardens are also very beautiful.

    Stayed in March 2024

  • Reviewed: 3 February 2024

    8.0
    Nice hospitality and close to golf
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Felt a bit empty Decor needs updating. Bathroom a bit tired

    Proximity to Gullane/Muirfield Excellent Breakfast

    Stayed in February 2024

  • Reviewed: 30 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Main House Double
    • Stayed 1 night
    • Submitted via mobile

    Hotel , garden and location

    Stayed in January 2024

  • Reviewed: 27 January 2024

    8.0
    Lovely house, great food and helpful staff.
    • Leisure trip
    • Couple
    • Large Cottage Double Room
    • Stayed 1 night

    The pot-holes in the drive. The room was very cold when we arrived and took a few hours to heat up. We would have preferred that the heating be turned on sometime prior to our arrival. The combined fan and light switch in the bathroom meant disturbed sleep. The light switches were not easily accessed. One bulb was strobing.

    The food was fantastic. Free room upgrade was appreciated. The staff were also fantastic, especially taking cases to and from the car but (see below) The garden was incredible.

    Stayed in December 2023

  • Reviewed: 12 January 2024

    9.0
    The perfect visit for my boyfriends birthday!
    • Leisure trip
    • Couple
    • Small Cottage Double
    • Stayed 1 night
    • Submitted via mobile

    The only thing that was nothing the hotel could have done really just something to note that if you intend to travel into edinburgh it does take a wee while to get there on the bus but nothing too awful!

    The staff couldn’t have been lovelier or more accommodating to us! The room was so comfortable and clean and had a nice luxurious feel. The breakfast was absolutely divine and it was such a special stay start to finish.

    Stayed in December 2023

  • Reviewed: 5 January 2024

    7.0
    Ronnie Corbett ❤️
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The bath plug leaks and there is only hot water in Room six, please mend this so there isn’t a faulty room for less preferred guests.

    Stayed in January 2024

  • Reviewed: 15 November 2023

    8.0
    Lovely stay, decent food
    • Leisure trip
    • Couple
    • Small Cottage Double
    • Stayed 1 night
    • Submitted via mobile

    Rooms are getting a bit tired and atmosphere slightly lacking

    Location is amazing as are gardens and historic building

    Stayed in September 2023

  • Reviewed: 15 October 2023

    9.0
    Very good.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent breakfast. Location perfect for golf at Muirfield!

    Stayed in October 2023

  • Reviewed: 6 October 2023

    8.0
    Visit was only one night and served its purpose very well
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Previous visit was 2014 which was awesome! It appears with this visit there has been little updating of interior including carpeting, etc. The gardens did not appear to be as well maintained and foleage was not as vibrant as before but they may have to do with weather conditions.

    Location was excellent as i played golf at Muirfield that day. Great view of golf course from my caddie closet room! Breakfast was good with timely service

    Stayed in September 2023

  • Reviewed: 6 October 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Small Cottage Double
    • Stayed 1 night

    Very good breakfast, good to have the croissants and pain aux raisins warmed before serving

    Stayed in October 2023

  • Reviewed: 10 September 2023

    8.0
    Lovely memorable historic residence which delivers on quality and ambience.
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Minor things The bed was unfortunately too soft for my body I did not have a key

    Whats not to like? Amazingly beautiful Lutyens property with great setting next to Muirfield golf course. I was able to book a room at 10pm on a Friday night after another hotel booking had been cancelled by mistake,elsewhere.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    9.0
    The garden in particular was exceptional.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    I had quite a small room described as a caddy's room. It seemed to be close to the housekeeping room and the staff were a bit noisy.

    Stayed in August 2023

  • Reviewed: 10 September 2023

    8.0
    All in all a lovely place, but could be improved
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Food not quite as good as I expected particularly breakfast Somewhat slow service and I found the staff a little distracted at times

    Stunningly beautiful gardens with lovely herbaceous borders

    Stayed in September 2023

  • Reviewed: 15 August 2023

    9.0
    Just what we wanted.
    • Leisure trip
    • Couple
    • Large Main House Double
    • Stayed 2 nights
    • Submitted via mobile

    Service at dinner could be improved but it was fine. Continental Buffet breakfast could be augmented but it was fine too.

    Super comfortable place to stay. A little expensive but we got what we paid for.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    9.0
    Very relaxing
    • Leisure trip
    • Couple
    • Large Cottage Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The stony path to reception

    Peaceful

    Stayed in August 2023

  • Reviewed: 6 August 2023

    9.0
    Perfect
    • Leisure trip
    • Family with young children
    • Premium Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Original period features, clean, beautiful gardens, location exceptional

    Stayed in August 2023

Showing 1 – 25

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